You are also able to get help in real time, utilizing the live chat feature. This may change during some times of the year, or if another pandemic of a virus happens to take over the world, but for the most part, their response time is very good, matched only by much larger companies worth billions of dollars. In our experience, email support is very responsive, and will typically get back to you within 24 hours. If you are angry want to complain, even have their own email for that, although we would not blame them if that email went straight to spam! Lastly, they have their own separate department for rejections, so you can handle those pressing issues with a team dedicated to it. If you are inquiring about any of your loyalty points or VIP bonuses, do you have your own separate team to contact about that. If you need help specifically were trying to get your money in and out of the site, they also have a separate department for that. If you want general support and don’t know quite how to categorize it, for example, they have an email for you. The support here is divided up into multiple sections, which is probably part of the reason that it is so responsive. Many Departments Means Fast Response Times There’s a real people you can trust, and they can really help you with any issues you may encounter. Little touches like these let you know that they have real people behind the scenes here, and this is on some automated operation by a shady people from another country. Lucky Bill and Annabel Tanner, for example, or 3-D rendered characters from some of their games that have headphones on as if they were a support agent. If you ever need help, or worry that you might, this is a great site to get it from!īecause this is a somewhat western theme site, they have humorously utilized as your support staff after some of the title characters. This is a collection of real people that really know what they’re doing and really care about online gambling. This is not your typical outsourced chat support from somewhere like another country. It is accessible across all devices, updates in almost real time if you use the chat feature, and features a staff that have full knowledge of a wide variety of things on the website. Support One of the best slot machine sites on the Internet also happens to have the best support staff in the business.

Phone number for lucky creek casino